FAQ

 

My Orders

  1. I missed the delivery of my order today. What should I do?

There are 3 delivery attempts and the buyer can also inform us in advance, in case, he/she is not available on the required day.

  1. The delivery of my order is delayed. What should I do?

On the rare occasion when the order gets delayed, buyer can contact us on our Toll free no.

  1. How do I know my order has been confirmed?

An e-mail & SMS will be sent once you’ve successfully placed your order

 

Return Policy

  1. Can items be returned after the time period mentioned in the Returns Policy?

No, buyers will not be able to return the product after the time period mentioned in the Returns

  1. Can I return a wrong item ordered?

We don’t support the return of item(s) ordered wrongly.

 

Replacement

  1. Can I request for a replacement?

Yes, you can request for a replacement within 12 hours of placing an order or immediately if the order hasn’t been shipped yet by us. Otherwise, order cannot be replaced if the shipment has been made.

 

Cancellation

  1. How long does it take to cancel an order?

Cancellation of item(s) in an order happens within the 12 hours of placing an order or immediately if the order hasn’t been shipped yet by us. Otherwise, order cannot be cancelled if the shipment has been made.

 

 Refund

  1. When are refunds given?
  2. No service area found.
  3. Non- availability of the stock with the seller.
  4. Damaged or expired product reached.

     

Payment

We accept payments made by:

  1. Debit Card
  2. Credit Card
  3. Paytm
  4. Through Net-Banking